EVERYTHING YOU IMAGINED FOR YOUR HOME AND MORE.
At DSGN Concierge, we aren’t just home management experts; we connect with your vision, turning it into a reality that reflects your love for life and adventure. Our vision is to be more than a concierge service; we aspire to be your partner in designing a life you love to live.
ABOUT US
We vision is aimed at supporting individuals and families ready to expand, explore, and truly live their lives to the fullest
We are inspired by the people we serve - those who love to travel, cherish life and its vibrant experiences. Their energy fuels our commitment to each project, driving us to create solutions that align perfectly with their lifestyles and freeing them from day-to-day tasks that must be done.
OUR TEAM
CAROL KAPLAN
President
Originally hailing from South Africa, Carol Kaplan's journey to success in the United States is nothing short of remarkable. In 1988,
DANNI KAPLAN
CEO
Meet Danni Kaplan, a dynamic and accomplished individual with a diverse range of skills and expertise. Originally hailing from South Africa,
KAROLINA
Designer/Architect
Born and raised in Mexico, Karolina grew up immersed in one of the most diverse and stunning cultures the world has to offer.
OUR VALUES
At DSGN Concierge, we aren’t just home management experts; we connect with your vision, turning it into a reality that reflects your love for life and adventure. Our vision is to be more than a concierge service; we aspire to be your partner in designing a life you love to live.
CONNECTION :
At DSGN Concierge, we believe in the power of relationships. We strive to understand our clients' unique lifestyles, aspirations, & needs, enabling us to provide personalized solutions that truly resonate. We don't just serve our clients; we connect with them, forging a partnership that extends beyond a contract.
FLEXIBILITY :
Life is unpredictable, and we get that. Therefore, our services are designed to adapt to our clients' changing needs and circumstances. Whether it's a last-minute request or a change in plans, we remain flexible and ready to provide solutions.
CONFIDENTIALITY :
In our line of work, we often deal with high net worth individuals who value their privacy. We uphold the highest standards of confidentiality, ensuring that all interactions & transactions remain private. This is not merely a policy - it's our commitment to respecting the dignity & privacy of our clients.
TRANSPARENCY :
We believe in maintaining complete transparency with our clients. We ensure they know exactly where and how their money is being spent. We value creating a trusting environment where clients feel confident that their resources are being utilized effectively for their lifestyle.
RELIABILITY :
We understand that our clients lead busy lives. That's why we aim to be a reliable partner they can always count on. From managing your day-to-day home needs, to projects to handling the minutest details, we ensure everything runs smoothly, so our clients can enjoy a stress-free home.
TRUST :
Trust is the cornerstone of every relationship we build at DSGN Concierge. We understand that trust is earned, not given. Through our consistent commitment to our clients - in delivering quality, maintaining confidentiality, & ensuring transparency - we strive to earn their trust, reinforcing our role as a true partner in designing their life & keeping things running smoothly so they can enjoy every minute of their life.
OUR SERVICES
At DSGN Concierge, we aren’t just home management experts; we connect with your vision, turning it into a reality that reflects your love for life and adventure. Our vision is to be more than a concierge service; we aspire to be your partner in designing a life you love to live.
DESIGN
DSGN Concierge will bring your design to life through our interior designers. We will hold all shipments such as furniture or linens until everything is ready to be installed.
VENDOR MANAGEMENT
DSGN Concierge will be your go-to personnel to ensure all vendors are performing their contracted duties to the fullest, keeping you in the loop the entire time.
HOME SET UP
DSGN Concierge handles all your home set up tasks. From getting the power on to stocking your pantry with your shopping list, we will make sure everything is in place and ready for you when you arrive home.
OUR PROCESS
Initial Consultation: 01
Schedule a meeting with the client, whether in person or virtually, to understand their lifestyle preferences, needs, and desired outcomes.
Engage in casual conversation to establish a connection and gather information about how they envision living in the space.
We tailor the services offered to each client's specific needs and preferences.
At this phase, we are investigating each other to make sure we are a good fit for us both.
02 Property Walkthrough:
We can either accompany our clients to the property, or we can arrive at the property and bring them on virtually, to assess each room and identify their specific requirements.
We take note of details like workout equipment, furniture, amenities, and any modifications needed to align with the client's vision.
Client Selection and Scope of Work: 03
We go back to our offices and begin scoping out the project from start to finish.
Present a formalized quote that includes the discussed design elements, project management services, home management services and scheduling details.
Upon client approval, finalize the agreed-upon services and create a detailed scope of work (SOW).
Based on the SOW, recommend additional services or modifications needed to achieve the desired outcome.
04 Design Phase:
Based on the client's preferences, we develop a comprehensive design plan that includes hours required for design work.
We utilize time-tracking tools to accurately log and monitor design hours spent.
We then present a detailed quote that separates the design fees from the furniture and other budgeted items to complete the clients vision.
05 Preparing for Occupancy:
Depending on the project timeline, we coordinate additional services such as home maintenance, painting coordination, and handyman services.
We will source and introduce vendors to our clients for various needs unrelated to our service and support.
Collaborate with contractors if remodeling or renovation is part of the project.
Provide access to local resources, such as being on the ADT call list for first responder access or offering alternative shipping locations for package holding.
By following this workflow process, DSGN Concierge ensures a seamless and personalized experience for our clients, combining design expertise with comprehensive project management and home maintenance services.
CONTACT US
We are honored to work with you, do not hesitate to contact us for further projects.